1. INTRODUCTION
This document contains the Terms and Conditions governing the use of this website and the Terms of Purchase.
Please carefully read these Terms and our Privacy Statement before ordering. By using this website or placing an order through it, you agree to the Terms and our Privacy Statement if you do not agree with those, you must not make any order.
If you have any questions regarding the Terms or the Privacy Policy you can contact us through our contact form or email us at heading address info@fiberlaminates.com.
The website “fiberlaminates.com” belongs to: Fiber Laminates, S.L, Pombal Carretera Adina s/n, 36979 Portonovo, (Pontevedra), Spain , with tax identification number ES B94176161 , company registered in the Commercial Register of Pontevedra in Volume 4250, Folio 75 , Sheet PO- 64015 .
2. USE OF OUR WEBSITE
These Terms are the only conditions applicable to use of this website and supersede any other.
You represent that, to make you order, you have read and unreservedly accept these Terms.
By using this website you agree that:
- You can only use the website to make legally valid inquiries or orders.
- You can not make any speculative, false or fraudulent .
- We also compel you to provide us with certainty email address, postal address and / or other contact details and consent that we may use this information to contact you if necessary.
- If you do not provide all the information you need, we can take you order.
By placing an order through this Web site, you warrant that you are over 18 and have legal capacity to contract.
3. AVAILABILITY OF SERVICE
The items offered through this web site will be available worldwide. Now, when orders are destined for “other countries “shipping costs will not be calculated automatically and you will be quoted for your acceptance.
No shipping to PO Boxes, so we need to detail the exact delivery address.
4. HOW THE CONTRACT IF FORMED
There will be no contract of sale in connection with any product until your order has been accepted by us.
If you offer is not accepted and you have already made a charge on your account, the amount thereof will be refunded in full.
Once completed and passed an order confirming to receive an email that we received your request. Note that the ordering does not mean you have been accepted. All orders are subject to acceptance. Purchase is accepted only when we send you the Order Confirmation is since when exist the contract and this will refer exclusively to those products listed in the Order Confirmation. We will not be obliged to supply you any product.
5. PRODUCT AVAILABILITY
All orders are subject to the availability of products included in it. If you experience difficulties in supply or stock, we can offer substitutes of equal or different price, but if you do not want the change , we will refund any amount you could have paid.
We reserve the right to withdraw any product or content of this website at any time without any notice.
We accept no responsibility for the fact to remove or modify any product or Web site content. In exceptional circumstances we may deny process an order even after having sent the Order Confirmation, in which case our liability is limited to refund the amounts that would have been received.
6. DELIVERY
Orders will be transported and delivered by national carriers or international prestige. Always try to meet the deadlines outlined in our Order Confirmation will always remain exempt from the liability that might arise in the event of extraordinary circumstances that could not be performed .
No shipping to PO Boxes r signs the heel in the direction agreed. Any problem which arises or may arise with delivery please you contact us via the contact form or by e – mail at: info@fiberlaminates.com
Goods travel at buyer’s risk, however our shipments are always insured for the full amount of the Delivery Confirmation. Damage caused by transport risks shall be notified to the carrier at the time of delivery.
7. PRICE AND PAYMENT
The price of the products will be displayed at all times on our website, except in cases of obvious error.
We always try to make sure that all prices listed on the website are accurate, however errors may occur. If we discover an error in the price of the products that you’ve ordered, we will inform you as soon as possible and we will give you the option of reconfirming the order at the correct price or canceling it. If we are unable to contact you, the order will be canceled and receive a full refund have already paid.
The website prices exclude VAT rate in Spain and shipping costs.
Prices may change at any time but will not affect orders which have already sent a Confirmation.By making a card payment you confirm that is your property.
The card “payment” will be subject to validation checks and authorization by the issuer of the same, but if the issuer fails to authorize payment , we are not responsible for any delay or non-delivery and we can not formalize the sale .
8. VALUE-ADDED TAX
Under current legislation, all purchases made through the website will be subject to value added tax (VAT ) , except those bound for the Canary Islands, Ceuta and Melilla.
In this regard and pursuant to Chapter I of Title V of Directive 2006/112 of the Council of 28 November 2006 on the common system of VAT , delivery is deemed to be within the Member State that were on the address delivery of goods , with the VAT at the prevailing rate in each member State where items are to be supplied with each order .
Under the rules applicable in each jurisdiction, in respect of goods made in certain member countries of the European Union to a recipient business or professional , could be applicable rule ” reverse charge ” (article 194 of Directive 2006 / 112 ) that would not impact the VAT by Fiber Laminates , SL, without prejudice to the obligation of the recipient to self- passed the tax due on the transaction.
For orders to the Canary Islands , Ceuta and Melilla , deliveries be found exempt from VAT pursuant to Article 146 of the Directive , without prejudice to the application of taxes and custom duties pursuant to current regulations each.
9. EXCHANGES AND RETURNS POLICY
9.1. CHANGES
Fiber Laminates offers a unique shopping experience. If upon receipt of the purchase are not satisfied or not satisfied your claim, you can exchange it within fifteen days of receipt.
To proceed with your changes you should make sure that the product meets the following conditions change :
- The product must not have been used.
- Must be sent in the same condition it was received. In original packaging.
- Must be delivered in our offices within 15 days from the date you received the order.
To make any changes, please contact us through our contact form or through the email address info@fiberlaminates.com and tell us your order number , your full name , as well as the reasons why you request the change.
Please send the item in its original packaging as well as instructions, documents and wrappings that may accompany it. You will be responsible for the cost of returning the product. Please note that if you decide to return the goods on delivery we are entitled to charge you the expenses we incur.
If you have any questions, you can contact us through our contact form, through info@fiberlaminates.com mailing address .
After reviewing the article will be contacted if you have the right to change, which shall take place as soon as possible.
There shall be no exchange or return products that are not in the same condition as when received, or have been worn beyond simply opening the product.
Once we receive the goods, and we verify that it meets our conditions of sale set out above, we will send the product replacement or make the refund of amounts paid (deducted if the return shipping costs or other in which there been incurred). The refund shall be effected always using the same means of payment used for purchase. In the event we ship a product substitute, you will have to pay the costs involved.
It is only possible to process changes of products purchased in our online store.
9.2. RETURNS
Only be made a refund in case of defect in workmanship or materials.
Where you consider that at the time of delivery the product has any defect or manufacturing defect, you must contact us immediately through our contact form or via e-mail info@fiberlaminates.com indicating the damage suffered.
You must return the product to the address provided, within 15 days after receipt. Fully examine the returned product and will notify you by e- mail within a reasonable period whether any refund, repair or replacement thereof. The refund, repair or replacement of the item will be made as soon as possible. You will receive a product free of defects without any extra charge. Only proceed to refund the amount paid, in the event that stocks are not defective item.
Please return the item including its original packaging and packing boxes, instructions, documentation and anything else that may accompany it.
You will be responsible for the cost of returning the product.
If you have any questions, you can contact us through our contact form or through the email address e- info@fiberlaminates.
You can only process exchanges and returns of products purchased from our online store.
10. DISCLAIMER
Our liability in connection with any product purchased on our website is strictly limited to the purchase price of the product.
Due to the nature of this website and the potential for errors in the storage and transmission of digital information, we do not warrant the accuracy and security of information transmitted or obtained through this website unless you explicitly tell otherwise the same.
11. INTELECTUAL PROPERTY
Acknowledge and approve that all copyright , trademark and other intellectual property rights in all material or content supplied as part of the website we are always and at all times , to us or our licensors for your use. They may use this material only if expressly authorize us or our licensors for your use. This does not prevent you using this website to the extent necessary to copy the information on ordering or contact details.
12. WRITTEN COMMUNICATIONS
By using this website you agree that the majority of communication with us will be mainly electronic. The notifications that you send us must be sent preferably via our contact form or through the email address info@fiberlaminates.com
Notices shall be deemed to have been received 24 hours after an email sent. If you think not received them please contact us via the contact form or through the email address info@fiberlaminates.
13. SEVERABILITY
If any of these conditions or any provisions were held invalid , illegal or unenforceable to any extent by the competent authority , be severed from the remaining terms and provisions shall remain valid to the extent as permitted by law.
14. OUR RIGHT TO VARY THESE TERMS
We have the right to revise and amend these Terms at any time.
The buyer will be subject to the policies and Conditions in force at the time that you order , unless by law or governmental authority should do changes in those policies, Terms or Privacy Statement , in which case it will apply to orders previously placed.
15. LAW AND JURISDICTION
Sales of products through our website will be governed by Spanish law.
For any dispute arising out of or in connection with sales contracts , or the use or content of the website, both the buyer , as the user and Fiber Laminates , SL, expressly waiving any other jurisdiction that may apply, subject to the exclusive jurisdiction of the Courts of Pontevedra (Spain).
As a consumer, nothing in this clause shall affect the rights and as such we recognize the law.
16. COMMENTS AND SUGGESTIONS
Your comments and suggestions are welcome. We thank you to send us these comments and suggestions through our contact form or by email to info@fiberlaminates.
